I'll start off by stating that I've professional the worst flight day with regards to the airline. Initially I used to be delayed over an hour as a consequence of “weatherâ€, when it absolutely was Solar shining in the departure and arrival airport. Next, I had been moved to a third flight on account of my hold off I missed my connection by two minutes. 3rd, when boarded around the third flight, we sat in the gate for 2 hours resulting from “weather conditions†once again. As soon as they deplaned that flight, due to predicted two hour lengthier hold off, I bought moved to your fourth flight.
I worked at Boeing for Plenty of years, until I eventually arrived to my senses to The reality that the CEO Jim McNerney isn't going to truly issue himself Using the ‘genuine function’ currently being accomplished. Alternatively, he cuts it down so far with layoffs, that he really shoots himself from the foot. You'd probably Assume this would hurt. Even so, he leaves just an organization before the penny drops. He did the very same matter with 3M just before he took The work as being the Boeing CEO.
The web site doesn't work. Whatever tab I choose on the positioning doesn’t perform. I desired to Check out the standing of my flight and possibly e-book another one but nothing operates.
I can not believe that you board travellers previous to doing all your checks on the aircraft. Leaving your customers stuck for over 2 hours without having to small information is overall bullshit. While you're basically the same as just about every airline in this regard, it’s only not satisfactory to take care of your shoppers in this way.
I scheduled our loved ones trip to Cancun by way of Orbitz (there have been 5 of us). While sitting down at the gate in Pittsburgh, PA I chose to approach the desk to inquire about upgrading my spouse and I to first-class. I was shocked to learn that “my ticket†disallowed me to enhance, and wasn’t provided a purpose and was advised whatever selling price I used to be willing to spend I couldn’t update. What was stunning is the fact there wound up becoming 6 unused top notch seats accessible. Identical thing transpired on the best way again from Cancun to Pittsburgh. Straight via flight each means with only two seats in first-class getting used on the way again.
Their service has become horrendous. Just after I didn't catch a connecting flight to my grandmother’s funeral mainly because they only had one particular mechanic in your entire airport, they agreed to purchase my resort fees. Nonetheless, it took them three months to acquire again to me, and by the point I obtained the Test, it had currently been cancelled.
I'm a disabled veteran who may have to implement crutches which was really difficult for me. I'd exclusively booked a flight that only experienced a person halt to ensure I might be able to make the vacation.
Seeking to improve a reservation day for the last 3 times/nights. Each agent we have gotten has both transferred us from our get in touch with producing Yet another hrs wait around or has hung up on our get in touch with.
My spouse And that i would like to praise our flight attendant whose name was Rhonda. It has been a few years given that we happen to be dealt with so royally by a flight attendant. Today, most flight attendants “do their position’, but putting forth no added energy. Rhonda radiated along with her adore for her task and her satisfaction in American Airways. I assume she is among your senior flight attendants, Incidentally blog here she offered herself. We wish that you should Make contact with Rhonda and praise her for getting this kind of an incredibly remarkable employee and exceptional flight attendant.
Two weeks back we gained the terrible information that our twelve yr aged grandson were hit by a truck and killed. We needed to get from PA to CA as swiftly as feasible. It had been Thankagiving 7 days, the worst 7 days of the 12 months to travel by Hotwire, we were ready to get reservations the following early morning on American, not the airline on which we ordinarily vacation.
I desired to Allow you recognize of an outstanding younger girl you've Doing work for you at Dallas-Ft. Well worth airport. Her title is Nyanina Kong, and she goes with the title of Nina.
I just concluded emailing a problem to consumer resolutions but accidentally hit some thing and my information disappeared; did you receive it?
I've always been a faithful customer to AA and do not believe any within your clients must be dealt with During this way!
Flight away from Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The primary flight remaining forty five minutes late producing us miss out on our connecting flight to Harrisburg, Pa. Told the following flight might be at midnight so we hold out until then (I am with my disabled 84 year previous mother) At midnight we're instructed the flight was cancelled, there were no motels available and the next flight was twelve the next day.